The utility, which has offices in Mahwah and Northvale and delivers electricity to 58,000 customers in parts of Bergen County, provided tips to “Learn to tell a real Orange & Rockland employee from a fake one.”
Manipulate your caller ID to display O&R’s name.
An imposter won’t; The real worker will also wear an official photo ID with his or her name and employee number on it; O&R employees are trained to give you his or her supervisor’s name and the unique “Ticket” number assigned to your job; They’ll also ask you to call O&R’s Security Services at 1-845-577-3526 or 1-877-434-4100 to verify their identity.
If anything makes you uncomfortable, IMMEDIATELY call the police or O&R’s Security Services at 1-845-577-3526 or 1-877-434-4100.